More information
Sizing guide
How to Choose My Jewelry Size?
Choosing the right size for your necklace, ring, or bracelet is essential for a perfect fit. Here’s a simple guide:
Necklaces: To determine the size of your necklace, measure your neck with a measuring tape or a piece of string. Wrap it around your neck at the place where you want the necklace to rest, then measure that length.
Rings: If you're unsure about your ring size, consider purchasing an adjustable ring sizer online at a low cost to find the most suitable size, or choose a ring size based on one you already own and that fits you well.
Adjustable Bracelet Size Guide: To choose the ideal size for your adjustable bracelet, simply measure your wrist circumference and refer to the guide below. The sizes indicated correspond to standard wrist measurements.
How to Measure Your Wrist?
Use a measuring tape or a piece of string that you wrap around your wrist without tightening it.
Note the measurement and compare it to the sizes below.
If you're between two sizes, choose based on your preference: more fitted or slightly looser.
Size Correspondence:
XS: 15 cm (5.9 inches) – Fits very thin wrists.
S: 16 cm (6.3 inches) – Standard size for a thin wrist.
M: 17 cm (6.7 inches) – Classic size, suitable for most wrists.
L: 18 cm (7.1 inches) – Fits wider wrists.
XL: 19 cm (7.5 inches) – Ideal for stronger wrists.
All my adjustable bracelets are designed to comfortably fit your wrist while offering flexibility and optimal support.
Closed Cuff Size Guide:
XS: For wrists 16 - 17 cm (6.3 - 6.7 inches) – Internal diameter 55 mm
S: For wrists 17.5 - 18.5 cm (6.9 - 7.3 inches) – Internal diameter 59 mm
M: For wrists 19 - 20 cm (7.5 - 7.9 inches) – Internal diameter 63 mm
L: For wrists 20.5 - 21.5 cm (8.1 - 8.5 inches) – Internal diameter 67 mm
XL: For wrists 22 - 23 cm (8.7 - 9.1 inches) – Internal diameter 71 mm
Method to Measure Your Hand:
Bring your fingers together and slightly tuck your thumb towards the palm, as if preparing to put on a bracelet. Measure at the widest point of the knuckles.
Use a measuring tape:
Wrap it around your hand without tightening it. Note the measurement in centimeters.
Choose the right size:
Refer to the sizes above. If you’re unsure between two sizes, choose the larger one for easier fitting
Jewelry care guide
Here is a non-exhaustive list of tips to preserve the beauty and longevity of your jewelry:
- Remove your jewelry before washing your hands or taking a shower.
- Do not apply perfumes or detergents to your jewelry.
- Avoid swimming in chlorinated water or seawater.
- Take off your jewelry before going to bed.
- Avoid contact with hard, rough, or abrasive objects.
Regarding the maintenance of solid silver and brass jewelry: It is normal for metal jewelry to tarnish if not worn regularly.
To revive the shine of a metal piece of jewelry, the simplest solution is to rub it (avoiding contact with any set stones) with the polishing cloth provided with your purchase.
Another option is to buy a special silver or brass polishing solution from a hardware store and apply it directly to your jewelry following the instructions for use.
Regarding the maintenance of solid gold jewelry: Solid gold jewelry requires little maintenance as it does not tarnish. However, to preserve its shine, clean it regularly with warm soapy water and a soft toothbrush, then rinse it thoroughly and wipe it with a soft cloth. Also, avoid prolonged contact with chemicals or abrasive materials that could damage its surface.
About the pearls: The pearls I select are 100% natural and untreated, formed through a slow and precious living process. Unlike synthetic or visually perfect pearls, each one is unique, with subtle irregularities, surface textures, and natural imperfections — all signs of its authenticity.
Pearls are organic materials, created within living organisms. While not fragile in the conventional sense, they do require special care to maintain their natural glow. They love being worn: regular contact with the skin naturally hydrates them, helping preserve their luster over time.
However, pearls are sensitive to chemicals, perfumes, creams, and both chlorinated and salt water. To protect their beauty, it is recommended to:
• remove them before swimming (pool or sea),
• avoid exposure to cosmetics or cleaning products,
• store them in a soft cloth, away from humidity and direct sunlight.
Choosing jewelry made with natural pearls means embracing a living, singular material full of character — no two pearls are alike, and that’s exactly what makes each piece so special.
Delivery & Returns
About Shipping
Shipping Method
I exclusively use Colissimo by La Poste for both domestic and international shipments. This reliable service includes online tracking and insurance to protect your parcel until delivery.
For any order under €300, the shipment is sent via Colissimo with insurance and tracking.
For orders over €300, the shipment is made using a declared value service, offering enhanced protection and secure tracking.
You will receive a tracking number as soon as your order is shipped, allowing you to follow its progress in real time.
Shipping & Delivery Times
In-stock items
• Orders ship within 24 to 48 business hours (excluding weekends and public holidays).
• Delivery in France: generally within 3 to 5 business days.
• International delivery: 5 to 14 business days, depending on the destination.
Made-to-order items
Some pieces are made only upon request and are not held in stock. This is clearly stated on the relevant product page. When a piece is sent to the foundry after the order is confirmed, the estimated production time is between 2 to 4 weeks (excluding shipping time).
Please take these production times into account when placing your order.
Shipping Costs
• France: calculated based on parcel weight.
• International: calculated based on parcel weight and destination.
• Insurance is included with all shipments.
Customs Duties & International Taxes
For orders shipped outside the European Union, customs duties or local taxes may apply.
These charges are entirely the buyer’s responsibility and depend on the laws in force in the destination country. I am not able to estimate the amount. It is your responsibility to check with the appropriate authorities before placing your order.
About Returns
Non-returnable or Non-refundable Items
In accordance with Article L221-28 of the French Consumer Code, goods made to order, personalized, or custom-made are neither returnable nor refundable.
This applies in particular to:
• All made-to-order jewelry, whether molded, cast in a foundry, or handcrafted without prior stock.
• Any creation considered a unique piece, designed specifically after payment confirmation.
Return Policy for Non-personalized Products
If you purchase a non-customized product:
• Returns are accepted within 14 days of delivery, provided the item is unused, intact, and in its original packaging.
• Return shipping costs are your responsibility.
• I strongly recommend using a tracked shipping method. In case the parcel is lost during return shipping, no refund can be issued.
• For returns from outside France, all customs duties, taxes, or additional fees are also your responsibility.
Important: No return requests will be accepted for orders shipped outside of France and the European Union.
Return Procedure
For any inquiry about a non-personalized product or to request a return, please contact me at: agnesphuongartist@gmail.com
Be sure to include your order number and a clear explanation of your request.